User Guide
General User Guide
User guidelines by platforms
General User Guide for PnP beta
How to get Customer Service
Delivery of products ordered on Weverse(위버스) with PnP
Delivery of products ordered on SHEIN(셰인) with PnP
Delivery of products ordered on ktown4u(케이타운포유) with PnP
Delivery of products ordered on Gmarket(지마켓) with PnP
Delivery of products ordered on 11Street(11번가) with PnP
Delivery of products ordered on Synnara(신나라 레코드) with PnP
Delivery of products ordered on Auction(옥션) with PnP
Delivery of products ordered on Interpark(인터파크) with PnP
Delivery of products ordered on Style Korean(스타일 코리안) with PnP
Delivery of products ordered on yes24(예스24) with PnP
Generally Prohibited & Restricted Items
Even if they are legal, many items are prohibited or restricted by your country of residence and/or parcel carriers. Delivered must comply with International shipping regulations. If we believe a product we receive is prohibited, we will reach out to you with a suggested course of action. Unfortunately, we aren't responsible for return postage for any items we can't ship. If we receive an illegal item, we will notify law enforcement immediately.The following list outlines generally prohibited items. Please note: this list varies country to country. (For example, Canada has different restrictions than Australia. Not all commodities are banned by all countries.) Typically, items you won't be able to import include - but are not limited to - those that fall within the following categories:
Ultimately, we reserve the right to refuse to handle any item, even if it isn't prohibited.
If you have any questions about specific items, please submit an inquiry or contact pickandpay@dpmglob.com before purchasing the product(s).